We're Making Upgrades to the Midco Network!
We look forward to delivering the best in Midco® services to our Kansas customers – including gigabit internet in 2018 and additional cable TV offerings!
We’re investing capital to upgrade the network and also need to encrypt signals to make more space on the network for higher-bandwidth services.
- On March 6, 11 channels1 will transition to all-digital format early.
- On March 20, nine more channels1 will switch to all-digital.
- On April 4, all remaining non-digital channels1 will convert. (To see a complete list of Midco cable channels, visit Midco.com/ChannelLineup.)
This means you’ll need a Midco-provided cable box on each TV where you watch cable channels in your home or business. For a limited time, Midco is providing up to three HD digital adapters free of monthly leasing charges.2
Activate Your Cable TV Equipment
Did you receive Midco equipment by mail or at our Customer Experience Center?
We encourage you to install it right away.
Follow the kit instructions, including entering your serial number here to activate your equipment.
Equipment Questions & Answers
What is an HD digital adapter?
The HD digital adapter delivers a digital signal from the cable outlet to your TV, so you can enjoy cable TV channels without rescanning your TV to find new ones.
Why do I need an HD digital adapter?
Midco is encrypting signals on the network to allow more space for gigabit internet and other higher-bandwidth services in the future.
How do I install my HD digital adapter?
After you receive your equipment, check out our easy, step-by-step install instructions included in the box and at
What are the other equipment options?
Only HD digital adapters are available to businesses. Residential customers can also call us at 1.800.888.1300 if you prefer a TiVo® DVR, HD digital receiver, digital receiver or CableCARD.
1 Channels converted to all-digital on March 6 and March 20 are subject to change. 2 For a limited time, Midco will provide you with up to three HD digital adapters at no monthly charge for your home or business if you order them prior to August 2, 2018. For each additional HD digital adapter in excess of three, the monthly leasing fee is $3. If you currently have HD digital adapters on your account, the fee waiver will appear on your monthly statement. HD digital adapters remain the property of Midco. They must be returned in Midco (normal wear and tear excepted) when cable TV service is no longer provided. If the equipment is not returned to Midco, you will be responsible for the replacement cost of non-returned equipment.